Random message "The microsoft exchange administrator has made changes that requires you quit and restart Outlook"

Hello everyone,

I have read a lot of subject on technet forums and others but I don't find the solution to my issue.

So I explain my problem:

I have 2 different clients with Exchange Server 2013 Standard installed on a Windows Server 2012 Standard that have the message that ask to restart outlook. I try to install SP1 on one of my client but without success. So I let the second one in CU3.

The message appears on Outlook 2013 and 2010. Some have cache enabled and other not.

I try to recreate profile, change different settings, delete OST file and recreate it, enable and disable cache,...

There is no cluster, no load balancing and no replication between different exchange servers. 

This message appeared without I make changes. (It started approximately at the same time for the 2 clients).    

I have other client in the same configuration that has not this message.

Thank you in advance

Quentin Ligeois

  • Edited by Qualesev Wednesday, April 23, 2014 9:23 AM <p> and <\p>
April 23rd, 2014 9:18am

Are the clients connecting via different networks?  That is, wired one minute and wireless the next?  That can cause the issues you are describing.
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April 24th, 2014 4:39am

I am experiencing the same problem! And am looking for a solution for about 2 days now.

We have an Exchange 2013 DAG cluster with a hardware load balancer.  We also have a mixed set of clients, Office 2010 and 2013.

We enabled the advanced logging option on an outlook client until the message appears, after that we disabled the logging.

The created ETL files can be viewed with Eventviewer but unfortunattly there is no usable data logged for troubleshooting.

The strange thing is, that it is completely random, sometimes users get a message the whole day, and sometimes it works for 2 days. We have tried several client types, VDI, Fat client, manual installation, all without any GPO except the default domain gpo.

April 24th, 2014 11:36am

Hi,

Thanks for your answer but for one of my client it's on virtual machine. So only one network and no wireless.

For the other one, the message appears on desktop (without wireless network card) and laptop (some has wireless enable but the most of them disable it).

May be it's totally 2 different problem between my 2 differents clients.

The 2 servers are on a ESXi 5.1 virtual server. I don't know if it helps.

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April 30th, 2014 10:38am

Hi everyone,

Problem solved. There was a public folder before migration to exchange 2013 but this one has not been migrate and so there is a line to delete on ADSI edit.

Thanks,

Quentin Ligeois

  • Marked as answer by Qualesev Monday, August 11, 2014 3:36 PM
August 11th, 2014 3:36pm

This was the solution for me too. I followed the instructions at: http://exchangeserverpro.com/remove-default-public-folder-database-exchange-mailbox-database/
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January 15th, 2015 10:43pm

Hi,

We are seeing the same on our Outlook 2010 clients.  May I ask the specifics of what was deleted in ADSIedit?

Thanks,


  • Edited by Tbokptkv 10 hours 21 minutes ago
August 11th, 2015 5:02pm

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